Government Agency Satisfaction Ratings - #SukatngBayan Q3 2021

When it comes to government agencies, the Armed Forces of the Philippines (AFP), the Philippine National Police (PNP), and the Office of the President received the highest positive satisfaction ratings.


On the other hand, the Department of Health (DOH) and Department of Education (DepEd) emerged as the agencies with the highest dissatisfaction ratings at a total of 56% and 48% respectively.


The scale ranges from Very Dissatisfied, Dissatisfied, Can't Say, Satisfied, Very Satisfied.


Sukat ng Bayan Q3 2021


This independent, non-commissioned study, which reached 1,690 respondents from all over the Philippines, was conducted online from September 23 to October 1, 2021. It is important to note that this was before the candidacy filing period.


Convenience sampling was utilized as the sampling scheme. Specifically, the survey, hosted on SurveyMonkey, was publicized on Facebook for respondents to voluntarily answer. This was supplemented by efforts of reaching out via email and SMS to our existing respondent database (who had previously consented to being contacted for future studies). This means the results of the survey shall not be construed as representative of the Filipino population, and is skewed heavily towards Facebook as the source of respondents.


For the full list, read the Sukat ng Bayan Q3 2021 report here.